Fil-Am Community's Bank of Choice: PNB New York Tops PNB’s Overseas Branches for Sixth Year

New York City — The Philippine National Bank (PNB) New York branch continues to set the standard in overseas banking, having been recognized as the most profitable PNB overseas branch for six consecutive years, from 2018 to 2023.

PNB New York General Manager and First Vice President Eric Bustamante credited this milestone to the team’s strategic vision, dedication, and unwavering commitment to the Filipino-American community. “We built a fighting team with a never-say-die attitude,” Bustamante said—a sentiment echoed by The FilAm, which highlighted his leadership as a driving force behind the branch’s sustained success.

PNB New York serves as a financial lifeline for many Filipino Americans on the East Coast, offering essential services such as housing loans, global wire transfers, and remittance solutions for families in the Philippines. The branch has earned a strong reputation as the “Bank of Choice” among the Fil-Am diaspora due to its customer-focused approach and deep understanding of the community’s needs.

Amid the challenges of the COVID-19 pandemic, the branch demonstrated remarkable agility and resilience. Recognized by the ACES Awards, the PNB New York team adapted quickly to evolving client needs while ensuring uninterrupted access to vital financial services.

While online platforms like Yelp reflect mixed feedback on PNB’s broader operations, the New York branch distinguishes itself through efforts to strengthen long-term client relationships and deliver consistent customer satisfaction.

As the Filipino-American community continues to grow and evolve, the PNB New York branch remains a pillar of trust, service, and financial leadership in the region. Its continued success underscores the value of visionary leadership, community engagement, and adaptive banking in today’s ever-changing landscape.